BusinessChanges in retail and e-commerce
What does the amendment to the Consumer Protection Law change?
An extensive amendment to the Consumer Protection law introduced considerable changes for e-shops and brick-and-mortar retailers from the beginning of 2023. As of 6 January, websites, and legal documents, especially terms and conditions and complaints procedures, must be adapted to the new rules. Which are the most significant changes?

Ivan Rámeš a Lukáš Jakoubek · 9 January 2023